Operations Manager

We are seeking an experienced Operations Manager to support the smooth, efficient, and compliant running of a leading professional services organisation. This is a varied role combining marketing operations, HR, facilities management, and quality assurance, working closely with senior leaders and technical teams.

This role will require the Operations Manager to have presence onsite a their other office locations across the UK.

Key Responsibilities

• Oversee marketing operations including bids, proposals, and branded materials.
• Manage HR processes such as recruitment, onboarding, performance reviews, and CPD.
• Lead day to day facilities and office management to ensure a safe, professional environment.
• Maintain and develop the Quality Management System (e.g., ISO 9001) and support audits and compliance.
• Coordinate operational policies, reporting, and business support activities

About You

• Experienced in operations management within a consultancy or professional services environment.
• Strong understanding of marketing/bid processes and solid HR operational knowledge.
• Skilled in managing QA systems and compliance frameworks.
• Highly organised, detail focused, proactive, and confident engaging with senior stakeholders.

Desirable

• Experience in the built environment, engineering, or construction consultancy.
• Familiarity with ISO standards and/or relevant operational or HR qualifications