Assistant Store Manager for Contemporary Luxury Athleisure Boutique

We are exclusively partnering with a fantastic fashion brand rooted in movement, dedicated to offering curated wardrobes of contemporary and active collections for the modern woman. The brand believes in pushing boundaries, making data-driven decisions, and exceeding customer expectations.

We are looking for an Assistant Store Manager to act as a brand ambassador, inspiring confidence in both the retail team and their clients. In this role, you will provide strong leadership, support commercial and operational objectives, and ensure compliance with all policies and procedures.

As a key partner to the Store Manager, you will be responsible for leading the team in their absence and driving the retail strategy. This role focuses on commercial performance, operations, and delivering an exceptional customer experience.

Key Responsibilities:

• People & Leadership:

  • Provide clear direction to the team and foster a culture of teamwork and collaboration.
  • Hold regular team and individual meetings to coach, nurture, and support talent.
  • Set and review targets aligned with business goals, leading the team to achieve commercial objectives and deliver exceptional customer experiences.

• Commercial & Operations:

  • Set clear action plans to exceed commercial objectives and identify growth strategies.
  • Regularly review business performance and develop strategies to improve profitability.
  • Ensure compliance with operational policies and procedures, and maintain store standards in line with visual merchandising guidelines.
  • Manage back-of-house operations to optimize business efficiency.

• Customer Experience:

  • Act as a brand ambassador, cultivating a culture of trust and long-term relationships with clients.
  • Implement the brand service ceremony in all customer interactions.
  • Support and execute retail events and initiatives to enhance the customer experience.
  • Take ownership of customer feedback, managing the process from start to finish.

Key Knowledge & Experience:

• Strong leadership and communication skills.
• Experience working in an omni-channel environment and using a variety of digital systems.
• Problem-solving abilities with both tactical and strategic solutions.
• Ability to prioritize and manage multiple tasks in a fast-paced retail environment.
• Minimum 2 years of experience in a similar role.

The Ideal Candidate:

• A hands-on leader who leads by example and from the front.
• Meticulous with a high attention to detail.
• Passionate about fashion and up to date with current market trends.
• Agile and adaptable to meet business needs.

Don\'t miss out, apply now! 

*you must be a UK resident and have a valid VISA/Right to work in the UK to apply*