Elite retail training academy
The Elite Retail Training Academy is a division within our business that provides a unique service to our partners that allows us to create and deliver dynamic learning programs for both candidates and clients seeking to achieve excellence in the world of retail sales and management.
How we train you
Anything is possible and we pride ourselves on creating packages that are tailored to each client’s needs and are deliverable in our client’s tone and feel. We thrive on identifying ways that we can work collaboratively to future proof our partners business and help drive their people to reach both business goals and personal potential.

ELITE Retail training academy
Through its bespoke training solutions, Elite Associates is in a unique position in the marketplace. Our industry expertise allows our partners to offer a professional and engaging client experience, that forges expert product knowledge and brand values, ensuring sustainable and organic retail growth.
Elite Retail Training Academy branded packages offer a seamless method of Learning and Development that delivers a brand’s core values and objectives across a platform of interactive modules.
With 10 nationwide and international divisions, Elite Associates is a respected leader in the luxury recruitment industry, providing the highest calibre of candidates to some of the most selective and prestigious retailers and brands in the world, it’s from this wealth of knowledge and expertise the Elite Retail Academy was born. The Elite Retail Training Academy (ERTA) is a division within our business that provides a unique service to our partners that allows us to create and deliver dynamic learning programs for both candidates and clients seeking to achieve excellence in the world of retail sales and management. Through its bespoke training solutions, Elite Associates assures that retailers are offering a professional and engaging client experience that forges expert product knowledge and brand values, ensuring sustainable and organic retail growth.
Some of the modules we offer
- BRANDED TRAINING PACKAGES
- INDUCTION PROGRAMMES
- CLIENT EXPERIENCE WORKSHOPS
- TRAIN THE TRAINER
- TECHNICAL KNOWLEDGE
- THE WORLD OF LUXURY
- CLIENT EXPERIENCE ENGINEERING
- CROSS-CULTURAL UNDERSTANDING
- DIVERSITY AND INCLUSION
- VIRTUAL PRESENCE AND CLIENTELING
Testimonial

Nam and job title
When searching for a business to provide Luxury Training with a considered, bespoke and tailored approach, Malee and the team at Elite Associates were the clear front-runners in the field and it was a pleasure to collaborate with them on this project.
Malee and her team’s experience, enthusiasm and dedication ensured they were unquestionably who we wanted to work with on creating a tailored programme with two aims - to train the team attending the session and, to provide them with the tools to share their learnings with the wider teams to inspire and drive the company forward.
A testament to Malee’s passion, research and faultless communication, the session answered all of our questions and more - providing clarity and depth of knowledge, armouring the team with a breadth of tools to deliver an unparalleled experience, to train and motivate others and ultimately to drive the delivery of excellence in a way that is personal to the brand.
Malee is a credit to her industry and created a truly tailored and bespoke session for us, driven by our Company’s personal goals and motivations for continued success. We hope to work with the team at Elite Associates again in the future and have absolutely no hesitation in recommending the bespoke training programme to anyone.
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